Hybrid Associate Director, Business Systems Owner

Merck; Upper Gwynedd Township (Montgomery County); Hybrid; USD 142,000 - 224,000; Full time

Job summary

Merck in Rahway, NJ is seeking an Associate Director, Business System Owner to lead prioritization and delivery of technical solutions. You will define roadmaps, manage backlogs, and ensure governance and regulatory standards are met.

The role requires coordinating with Engineering, Architecture, Product and QA to deliver scalable, compliant platforms and drive optimization of cross-system processes. Hybrid work arrangements are available.

Qualifications

• Non-Degree or Associate's Degree with a minimum of 10 years’ experience in one or more of the following areas relevant to the job: Business system ownership, product owner, project and business lead or SDLC/Agile delivery.
• Bachelor's Degree with a minimum of 8 years’ experience in one or more of the following areas relevant to the job: Business system ownership, product owner, project and business lead or SDLC/Agile delivery.
• Advanced Degree (Masters or Doctorate) with a minimum of 4 years’ experience working in one or more of the following areas relevant to the job: Business system ownership, product ownership or SDLC/Agile delivery.

Responsibilities

• Convert complex business processes, data workflows, and integration requirements into clear, actionable technical deliverables and strategic platform recommendations.
• Define and maintain a multi-year product roadmap balancing operational priorities, innovation opportunities, technical feasibility, scalability, and regulatory compliance.
• Own and govern system backlog and release plans for assigned platforms, ensuring alignment with enterprise strategy, functional objectives, and compliance controls.
• Partner with relevant teams to design, test, and deploy scalable, secure integration and automation solutions that meet end-to-end business requirements.
• Supervise intake, prioritization, and evaluation of system enhancements, upgrades, and modifications, ensuring alignment with business value and strategic priorities.
• Track performance, analyze release outcomes, identify emerging risks, and drive continuous improvement and long-term optimization.
• Facilitate UX and design-thinking workshops to define user needs and solutions.
• Translate user insights into actionable requirements and experience improvements.
• Drive cross-functional ideation and alignment through structured design sessions.

Skills

Backlog Prioritization

Design Thinking

Detail-Oriented

Issue Tracking

Process Mining

Project Management Tools

Regulatory Compliance

Software Development Life Cycle (SDLC)

Strategic Thinking

Wireframing

Education

Non-Degree or Associate's Degree

Bachelor's Degree

Advanced Degree (Masters or Doctorate)

Tools

Jira/Confluence/ALM

Job description

Merck in Rahway, NJ is seeking an Associate Director, Business System Owner to lead prioritization and delivery of technical solutions. You will define roadmaps, manage backlogs, and ensure governance and regulatory standards are met.

The role requires coordinating with Engineering, Architecture, Product and QA to deliver scalable, compliant platforms and drive optimization of cross-system processes. Hybrid work arrangements are available.