Strategic Landscape Operations Manager

James River Grounds Management, LLC; Portsmouth (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid time off

Holiday pay

Job summary

Aspen Grove Landscape Group is seeking an Operations Manager to oversee production across maintenance accounts, managing labor, materials and equipment. The role includes budgeting, scheduling, and ensuring quality and profitability for a portfolio valued at roughly $1 Million per book.

Reports flow to the Branch Manager in a fast-paced, safety-conscious environment. Key responsibilities include coordinating seasonal work, leading crews, and ensuring client requests are resolved promptly.

Qualifications

• High School degree required. Associate or bachelor’s Degree desirable.
• 2-4 years of experience as a supervisor/manager with proven ability to train, nurture and develop employees and determine leadership skills in others.
• General knowledge of irrigation systems.
• Hold a Pesticide Certification 3A & 3C or better.
• Excellent organizational skills and attention to detail, with the ability to schedule multiple projects, prioritize work and perform several tasks concurrently with ease and professionalism.
• Exceptional problem-solving skills.
• Ability to work independently with a high level of accountability and responsibility for all activities of self and team.
• Strong interpersonal and communication skills, with the ability to effectively communicate to all levels of leadership, team members and clients both verbally and written.
• Must be able to maintain confidentiality and trust when dealing with difficult, sensitive and confidential issues.
• Strong working knowledge of computers with proficiency in Microsoft Outlook, Word and Excel. Experience with Aspire a plus.
• Travel required between client work sites, as well as other operational sites. Occasional travel to facilitate training may also be required.
• Valid driver’s license with a reasonably clean record.

Responsibilities

• Support company vision, policies, procedures, safety/training programs, perform accordingly and pass along to other employees.
• To be familiar with each job’s specifications and ensure compliance with quality and efficiency standards.
• Work with management team to map out the seasonal work schedules. Develop, communicate and maintain schedules for maintenance work on all jobs, coordinate manpower, equipment and materials in a timely fashion.
• Perform inspections of equipment and vehicles to see that all is being maintained properly.
• Ensure client requests are responded to in a timely manner. Manage operational issues and quickly implement alternative and creative solutions. Communicate pro-actively and work in concert with the Client Management team to resolve client concerns when applicable.
• Manage budget and monitor job cost reports regularly and report back to crew to increase productivity and job efficiency, including total hours worked by crew and services performed to ensure quality and profitability. Provide long and short-term planning for maximum efficiency and no wasted time for Crews.
• Manage and lead a team. Assist in the hiring/promotion process, evaluate performance, and provide coaching and timely feedback to optimize employee performance. Develop employees, encourage growth and development of new opportunities within the organization, and plan for succession. Oversee and implement employee discipline when needed.
• Train employees in all aspects of job (safety, quality, efficiency, equipment).

Skills

Supervisory Experience

Irrigation Knowledge

Organizational Skills

Problem-Solving

Communication Skills

Confidentiality

Microsoft Office (Outlook/Excel)

Aspire (plus)

Education

High School Diploma

Associate or Bachelor’s Degree desirable

Pesticide Certification 3A & 3C

Tools

Aspire

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Aspen Grove Landscape Group is seeking an Operations Manager to oversee production across maintenance accounts, managing labor, materials and equipment. The role includes budgeting, scheduling, and ensuring quality and profitability for a portfolio valued at roughly $1 Million per book.

Reports flow to the Branch Manager in a fast-paced, safety-conscious environment. Key responsibilities include coordinating seasonal work, leading crews, and ensuring client requests are resolved promptly.