Strategic Landscape Account Manager | Client Growth

District of Columbia Public Schools; Commerce City (CO); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Flex/Unlimited PTO

Company vehicle or mileage

Job summary

DCPS is seeking an experienced Landscape Account Manager to serve as the primary liaison between commercial landscape maintenance clients and DCPS Landscape Operations. You will ensure client expectations are met through proactive communication and coordinated maintenance across multiple services, including winter snow operations as needed.

The role requires at least 3 years of landscape account management experience, proficiency in Microsoft Office, and solid horticultural knowledge tailored to

Qualifications

• 3 years minimum experience as a Landscape Account Manager
• Proficient in Microsoft Office and strong communication skills
• Horticultural education or equivalent experience preferred

Responsibilities

• Perform routine property walks and generate detailed reports
• Serve as the primary point of contact for assigned accounts and resolve client issues
• Communicate service schedules and timelines to clients regularly
• Monitor quality of work to ensure alignment with DCPS standards
• Present work orders for client approval and coordinate execution with internal teams
• Collaborate with landscape divisions to address service needs and client concerns
• Respond promptly to urgent service requests
• Identify and sell landscape enhancements to existing clients
• Assist in estimating maintenance and enhancement services
• Prepare and present proposals for client review
• Support snow operations during winter months as needed
• Perform other duties as assigned by management

Skills

Communication skills

Microsoft Office

Landscaping knowledge

Plant identification

Collaboration

Multi-tasking

Problem solving

Bidding/Estimating

Driving

Education

Horticultural education or equivalent experience

Tools

Microsoft Office

Job description

DCPS is seeking an experienced Landscape Account Manager to serve as the primary liaison between commercial landscape maintenance clients and DCPS Landscape Operations. You will ensure client expectations are met through proactive communication and coordinated maintenance across multiple services, including winter snow operations as needed.

The role requires at least 3 years of landscape account management experience, proficiency in Microsoft Office, and solid horticultural knowledge tailored to