Strategic Key Accounts Manager — Growth & Partnerships

Barry Callebaut Group; Chicago (IL); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Salary and bonus

MyFlex PTO

Paid Holidays

Hybrid work environment

Diversity & Inclusion

Job summary

Barry Callebaut Group is seeking a Sales Account Manager in Chicago to manage and grow key customer relationships across our chocolate and cocoa portfolio. You will drive account plans, collaborate across teams, and act as the primary contact to deliver value and strategic partnerships.

You will bring 5+ years in account management or business development within the food industry, strong CRM and analytics skills, and a proven ability to meet sales targets.

Qualifications

• Bachelor's degree in Business Administration, Marketing or related field.
• 5+ years of account management or business development in food/chocolate industry preferred.
• Proven success managing strategic customer relationships and driving revenue in B2B.
• Strong business acumen with sales and CRM principles.
• Excellent communication, negotiation, presentation, and stakeholder management skills.
• Analytical mindset; data-driven decisions and trend identification.
• Strategic, results-oriented; proven track record of meeting/exceeding sales targets.
• Highly organized; can manage competing priorities in a dynamic environment.
• Advanced proficiency in Excel, PowerPoint, and Salesforce.com.

Responsibilities

• Develop and maintain relationships with executive stakeholders and decision-makers within customer organizations.
• Manage and grow assigned accounts to achieve annual volume, revenue, margin, and market-share objectives.
• Drive profitability through margin management, product mix optimization, and supply chain improvements.
• Build understanding of customer strategies and deliver tailored solutions.
• Ensure proactive, timely communication and resolve customer concerns with innovative solutions.
• Develop and execute strategic account plans aligning customer objectives with company goals.
• Collaborate across internal teams to deliver optimal solutions and support customer initiatives.
• Identify and advance a customer-driven opportunity pipeline generating sustainable revenue growth.
• Serve as trusted advisor with market insights and strategic guidance for customer success.
• Negotiate, develop and renew long-term contractual agreements and supply partnerships.
• Prepare and deliver customer and business reviews, forecasts, presentations, and performance reports.
• Stay informed on industry trends, competitive activity and market developments.

Skills

Account management

Business development

Sales strategy

CRM (Salesforce)

PowerPoint

Excel

Presentation

Negotiation

Communication

Data analysis

Travel readiness

Education

Bachelor's degree in Business Administration or Marketing

Tools

Salesforce

Job description

Barry Callebaut Group is seeking a Sales Account Manager in Chicago to manage and grow key customer relationships across our chocolate and cocoa portfolio. You will drive account plans, collaborate across teams, and act as the primary contact to deliver value and strategic partnerships.

You will bring 5+ years in account management or business development within the food industry, strong CRM and analytics skills, and a proven ability to meet sales targets.