Global Corporate Accounts Director - Growth & Partnerships

Barry Callebaut Manufacturing Iberica SA.; Chicago (IL); Hybrid; USD 170,000 - 188,000; Full time

Benefits offered by this job

Salary range $170,000–$188,000 + bonus

MyFlex PTO and paid holidays

Hybrid work environment

Diversity & Inclusion programs

Internal career growth opportunities

Job summary

Barry Callebaut seeks a Director, Global Corporate Accounts to own end-to-end performance for designated global accounts across the US, Canada, and Mexico. You will coordinate with commercial, technical, supply chain, R&D, marketing, and operations to align strategies and deliver against volume, EBIT, and service targets.

You will lead multi-year account plans, negotiate long-term supply agreements, and drive portfolio expansion with an emphasis on innovation and customer value.

Qualifications

• 8-10 years of experience in a commercial FMCG or B2B role.
• Proven track record of sales success with large customers in a B2B organization, preferably in the food and beverage industry.
• Excellent communication, negotiation, and presentation skills.
• Excellent leadership skills, preferably in a matrix environment.
• Customer-oriented mindset.
• Knowledge of budgetary control and pricing mechanisms.

Responsibilities

• Own and lead end-to-end performance of assigned Global Corporate Accounts, delivering against volume, margin (EBIT), growth, service, and cash (DSO) objectives.
• Develop, own, and execute multi-year customer strategies and account plans to unlock full customer potential in line with Barry Callebaut’s core growth pillars.
• Negotiate, implement, and ensure compliance with long-term and multi-year supply agreements, driving value creation for both the customer and the company.
• Act as the strategic partner and primary executive interface for customers, with a deep understanding of their brands, categories, portfolios, and long-term strategies to identify current and future growth opportunities.
• Drive portfolio expansion across the full range of products and services, including innovation pipeline leadership to deliver larger, bolder, and more impactful customer-led developments.
• Lead pricing, commercial tactics, budgets, forecasts, and go-to-market execution for assigned accounts, ensuring disciplined margin management and forecast accuracy.
• Mobilize and lead cross-functional teams (R&D, technical services, supply chain, marketing, finance, quality, and operations) to ensure flawless execution of customer initiatives and programs.
• Build and maintain strong internal stakeholder alignment globally, working closely with functional VPs, and regional leadership to develop and deliver opportunities.
• Ensure a consistently high level of customer service through proactive issue resolution, service dashboard monitoring, and continuous improvement initiatives across supply chain and technical interfaces.
• Maintain deep and current knowledge of the global chocolate industry, including capabilities, innovation trends, customers, competitors, and market dynamics.
• Scope: US, Canada, and Mexico global customers

Skills

Strategic sales

Negotiation

Leadership

Account management

Business acumen

Communication

Analytical skills

Travel up to 30%

Education

Bachelor’s degree in business/technical/food-related field

Job description

Barry Callebaut seeks a Director, Global Corporate Accounts to own end-to-end performance for designated global accounts across the US, Canada, and Mexico. You will coordinate with commercial, technical, supply chain, R&D, marketing, and operations to align strategies and deliver against volume, EBIT, and service targets.

You will lead multi-year account plans, negotiate long-term supply agreements, and drive portfolio expansion with an emphasis on innovation and customer value.