Strategic Key Accounts Implementation Consultant II

apply; La Palma (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

ADP is seeking an Implementation Consultant II – Key Accounts to guide clients through comprehensive ADP solutions, analyze business needs, and implement effective onboarding for products and services. You will collaborate with sales and customer service teams to ensure successful implementations while building lasting client relationships.

The role leverages your analytics and project management skills to simplify complex information, helping customers realize the full value of ADP solutions in

Qualifications

• At least 3 years of experience in a client service environment.
• At least 1 year of business consulting experience.
• Bachelor's degree or equivalent in education and experience.

Responsibilities

• Consult with clients to deliver a comprehensive ADP solution
• Guide and drive the client towards the best solution for their business needs
• Analyze existing systems, interface requirements, and business processes
• Partner with clients to understand their business and related needs
• Incorporate new processes, tools and approaches when recommending an ADP solution
• Utilize broad knowledge to recommend solutions to the client when appropriate
• Understand client business issues and concerns and recommend and implement appropriate solutions
• Build long term relationships and trust
• Interact/collaborate with ADP associates in sales and customer service
• Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise

Skills

Analytical skills

Time management

Communication skills

Client relationship

Learning agility

Critical thinking

Microsoft Office

Web technologies

Operating systems knowledge

Education

Bachelor's degree or equivalent in education and experience

Tools

Microsoft Office

Web technologies

Operating systems knowledge

Job description

ADP is seeking an Implementation Consultant II – Key Accounts to guide clients through comprehensive ADP solutions, analyze business needs, and implement effective onboarding for products and services. You will collaborate with sales and customer service teams to ensure successful implementations while building lasting client relationships.

The role leverages your analytics and project management skills to simplify complex information, helping customers realize the full value of ADP solutions in