Key Accounts Implementation Consultant II

adpinternalcareers; La Palma (CA); Hybrid; USD 85,000 - 125,000; Full time

Job summary

ADP is seeking an Implementation Consultant II for Key Accounts in the Greater Los Angeles area, with a preference for the La Palma, CA office. You will guide clients through comprehensive ADP solutions, analyze existing processes, and partner with stakeholders to ensure smooth product implementations.

This role emphasizes relationship building, project leadership, and aligning services with client business needs.

Qualifications

• 3+ years in a client service environment
• 1+ year of business consulting experience
• Bachelor's degree or equivalent in education and experience

Responsibilities

• Consult with clients to deliver a comprehensive ADP solution
• Guide and drive the client towards the best solution for their business needs
• Analyze existing systems, interface requirements, business processes
• Partner with clients to understand their business and related needs
• Incorporate new processes, tools and approaches when recommending an ADP solution
• Utilize broad knowledge to recommend solutions to the client when appropriate
• Understand client business issues and concerns and recommend and implement appropriate solutions
• Build long term relationships and trust
• Interact/collaborate with ADP associates in sales and customer service
• Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise

Skills

Customer service

Business consulting

Client relationship skills

Analytical skills

Communication skills

Time management

Microsoft Office

FPC certification

Education

Bachelor's degree or equivalent

Job description

ADP is seeking an Implementation Consultant II for Key Accounts in the Greater Los Angeles area, with a preference for the La Palma, CA office. You will guide clients through comprehensive ADP solutions, analyze existing processes, and partner with stakeholders to ensure smooth product implementations.

This role emphasizes relationship building, project leadership, and aligning services with client business needs.