Strategic Key Accounts Associate – NYC On-site

codes-health; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Healthcare

Vision insurance

Dental insurance

Early-stage equity opportunity

Unlimited PTO

In-office dinner

Uber rides

Job summary

Codes Health is seeking a Key Accounts Associate in New York, NY. You will own proactive monitoring of a book of key accounts, audit in-flight work, and build the data that drives every customer conversation, delivering timely updates and resolution on stalled items.

You'll join a fast-growing team, collaborate with retrieval, engineering, and customer teams, and grow into leading a book of accounts as the function scales.

Qualifications

• 1–3 years in investment banking, consulting, or a comparably demanding analytical role.
• Obsessed with details.
• Strong with data. Fluent in Excel, and either sharp in SQL and internal tooling or eager to learn fast.
• High ownership by default. Able to work independently with large accounts.
• Clear communicator, writing updates for customers and flagging problems to seniors.
• Comfortable with unglamorous work including cross-system record chasing.
• Willing to travel occasionally for customer visits.

Responsibilities

• Own request-level monitoring across a book of key accounts — aging, stalls, and risks.
• Run systematic account audits to identify incomplete returns and misrouted responses.
• Build per-account data layers: cuts, turnaround, volume, and recurring reporting.
• Drive escalations with retrieval teams on urgent, blocked requests.
• Prepare customer touchpoints: call briefs, visit materials, quarterly decks.
• Turn recurring problems into evidenced asks for product/engineering.
• Join customer calls and visits, taking ownership as you ramp.

Job description

Codes Health is seeking a Key Accounts Associate in New York, NY. You will own proactive monitoring of a book of key accounts, audit in-flight work, and build the data that drives every customer conversation, delivering timely updates and resolution on stalled items.

You'll join a fast-growing team, collaborate with retrieval, engineering, and customer teams, and grow into leading a book of accounts as the function scales.