Strategic Key Account Manager – Service & Upgrades (Canada)

Nidec; Brooklyn Heights (OH); Hybrid; USD 90,000 - 150,000; Full time

Job summary

Nidec is seeking a seasoned Key Account Manager for NC-A Service responsible for defending the installed base, expanding service offerings, and securing LTSA contracts across Canada. This role requires proactive relationship management with key accounts, coordinating across field service and engineering teams, and delivering technical and commercial proposals.

The ideal candidate will have a bachelor’s degree, 10+ years in key account management in industrial or motor sectors, and willingness to

Qualifications

• Requires bachelor’s degree or equivalent experience.
• 10+ years of relevant experience in KAM or sales in industrial/manufacturing sectors.
• Proven ability to defend installed bases and grow service revenue.

Responsibilities

• Achieve order intake objectives for the assigned territory.
• Manage customer relationships to protect and expand installed base.
• Promote NC-A Service portfolio to customers in the assigned geographic area.
• Lead technical and commercial offers with cross-functional teams.

Skills

Key account management

Customer relationships

Sales negotiations

CRM management

Education

Bachelor’s degree

Tools

Salesforce

Job description

Nidec is seeking a seasoned Key Account Manager for NC-A Service responsible for defending the installed base, expanding service offerings, and securing LTSA contracts across Canada. This role requires proactive relationship management with key accounts, coordinating across field service and engineering teams, and delivering technical and commercial proposals.

The ideal candidate will have a bachelor’s degree, 10+ years in key account management in industrial or motor sectors, and willingness to