Strategic Key Account Manager - Cross-Functional Delivery

Amphenol Corp; Tucson (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Alternate Fridays off

Medical insurance

Dental insurance

Prescription drug coverage

401k match

Life insurance

Paid holidays

Paid time off

Tuition reimbursement

Volunteer time off

Short-term disability

Job summary

Amphenol Borisch Technologies seeks a Key Account Manager to act as the primary liaison between the company and customers, driving on-time delivery, cost control and quality. You will lead a cross-functional team including sales, engineering, purchasing and operations to deliver superior service and meet program objectives.

Responsibilities include coordinating resources, maintaining customer relationships, resolving issues, and ensuring compliance with ITAR while supporting continuous

Qualifications

• Bachelor's degree required.
• Excellent problem-solving and communication skills.
• Strong customer service orientation and interpersonal skills.
• Proficiency with Microsoft Office applications.

Responsibilities

• Manages customer programs from PO to delivery and drives superior service.
• Coordinates resources to ensure on-time delivery of orders and launches.
• Maintains customer relationships and acts as primary interface for questions.
• Works with Engineering and Operations to meet customer specs and quality.
• Communicates program progress, delivery dates and metrics to customers.
• Investigates and resolves customer concerns, including pricing and returns.
• Tracks actions and escalates risks when needed.
• Ensures ITAR compliance for technical communications and shipments.

Skills

Problem solving

Customer service

Communication

Education

Bachelor's Degree

Technical drawings reading

Program Management experience

Customer requirements understanding

Tools

Microsoft Office

Job description

Amphenol Borisch Technologies seeks a Key Account Manager to act as the primary liaison between the company and customers, driving on-time delivery, cost control and quality. You will lead a cross-functional team including sales, engineering, purchasing and operations to deliver superior service and meet program objectives.

Responsibilities include coordinating resources, maintaining customer relationships, resolving issues, and ensuring compliance with ITAR while supporting continuous