Strategic Key Account Growth Manager

Jumia; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Entrepreneurial environment

Impact in Africa

Professional growth

Dynamic team

Job summary

Jumia is seeking a dedicated Key Account Manager to join our team and foster strong relationships with key clients. This role focuses on driving revenue growth and ensuring client satisfaction through exceptional service.

You will develop strategic accounts, collaborate with internal teams, and identify opportunities for growth within existing client portfolios. Strong communication and analytical skills are essential to succeed at Jumia.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience as a Key Account Manager or similar role in a B2B environment.
• Strong communication and interpersonal skills with aptitude in building relationships.
• Ability to analyze data and sales statistics to identify opportunities.

Responsibilities

• Develop and maintain strategic relationships with key accounts to maximize revenue potential.
• Collaborate with internal teams to ensure timely delivery of products and services that meet client expectations.
• Identify opportunities for growth and up-selling within existing accounts.
• Monitor market trends and provide feedback to drive product development and innovation.
• Prepare regular reports on account status, including sales forecasts and account metrics.
• Resolve any issues or complaints promptly to maintain high customer satisfaction levels.

Skills

Relationship building

Communication skills

Organizational skills

Data analysis

CRM software

MS Office

Education

Bachelor's degree in Business Administration/Marketing or related field

Tools

CRM software

MS Excel

Job description

Jumia is seeking a dedicated Key Account Manager to join our team and foster strong relationships with key clients. This role focuses on driving revenue growth and ensuring client satisfaction through exceptional service.

You will develop strategic accounts, collaborate with internal teams, and identify opportunities for growth within existing client portfolios. Strong communication and analytical skills are essential to succeed at Jumia.