Strategic IT Program Leader for Enterprise Services

Saic; Arlington (VA); On-site; USD 160,001 - 200,000; Full time

Job summary

SAIC seeks a Senior Program Manager to lead IT service delivery and client relationship management for a large ITIL infrastructure contract. The role demands strategic leadership across the full IT lifecycle, strong governance, and proactive client engagement to drive transformational results.

The candidate will oversee risk management, cybersecurity programs, data center operations, and cloud migrations, ensuring high performance and cost-effective operations while aligning with client

Qualifications

• Bachelor’s degree in computer science, information technology, or a related field required.
• Master’s degree (MBA, MS in CS/Engineering or related) strongly preferred.
• Extensive infrastructure and outsourced IT operations experience required.

Responsibilities

• Lead all aspects of IT service delivery and client relationship management for a large ITIL infrastructure services contract.
• Ensure SLAs are met with consistent success and drive improvements in performance.
• Engage with client executives to align IT initiatives with business objectives.

Skills

ITIL

Program management

Leadership

Client engagement

Risk management

Cloud migrations

Cybersecurity

SLA management

Education

Bachelor’s degree in CS/IT

Master’s degree preferred

Tools

ServiceNow

SharePoint

Job description

SAIC seeks a Senior Program Manager to lead IT service delivery and client relationship management for a large ITIL infrastructure contract. The role demands strategic leadership across the full IT lifecycle, strong governance, and proactive client engagement to drive transformational results.

The candidate will oversee risk management, cybersecurity programs, data center operations, and cloud migrations, ensuring high performance and cost-effective operations while aligning with client