Strategic IT Partner for CRM & CPQ Innovation

Honeywell International Inc; Chicago (IL); Hybrid; USD 104,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) match

Flexible Spending Accounts

Health Savings Accounts

Parental Leave

Paid Time Off

12 Paid Holidays

Job summary

Honeywell International Inc is seeking a Senior IT Business Partner to bridge IT and business units, aligning technology initiatives with goals to drive value and efficiency.

You will operate from Rosemont, IL or Charlotte, NC on a hybrid schedule, reporting to the leadership team, and collaborating across CX, commercial, and enterprise IT to deliver scalable, innovative digital solutions that empower the business.

Qualifications

• Minimum of 5+ years IT related experience in B2B environment.
• Minimum of 5 years broad technical IT experience in analysis and problem resolution.
• Strong understanding of CRM (SFDC), CPQ, and ERP (SAP).
• Bachelor’s degree in IT, Business, or related field.
• Ability to be innovative using IT as an enabler for the business.
• Understanding of Analytics and Software Development concepts.
• Experience in working both independently and in a teaming environment.
• Experience communicating and interacting effectively at all layers of a large organization.
• Strong business acumen to effectively work with business leaders to understand and solve business problems with IT.
• Customer focused, self-motivated, results and action oriented.
• Excellent interpersonal skills with the ability to influence others.
• Strong presentation, verbal and written skills.

Responsibilities

• Salesforce and CPQ implementation including workflows, automation, data integrations.
• Fixing data records that have somehow been set with record types or ownerships that make them inaccessible to users.
• Support resolution of SFDC and CPQ errors.
• Collaborate with CX and commercial teams to identify friction points and drive improvements in onboarding, quoting, ordering, and support processes.
• Support the Voice of Customer (VOC) Hub and usage data to inform platform enhancements.
• Work closely with commercial operations to align platform capabilities with business goals.
• Execution of platform roadmaps and ensure alignment with strategic priorities.
• Lead initiatives to improve performance, scalability, and monitoring capabilities.
• Lead requirement gathering and functional analysis with business stakeholders.
• Translate business needs into technical specifications and oversee solution design and validation.
• Coordinate with enterprise IT and vendor teams to resolve incidents and deliver enhancements.

Skills

SFDC

CPQ

ERP (SAP)

Education

Bachelor’s degree in IT/Business

Job description

Honeywell International Inc is seeking a Senior IT Business Partner to bridge IT and business units, aligning technology initiatives with goals to drive value and efficiency.

You will operate from Rosemont, IL or Charlotte, NC on a hybrid schedule, reporting to the leadership team, and collaborating across CX, commercial, and enterprise IT to deliver scalable, innovative digital solutions that empower the business.