Senior IT Business Partner

Honeywell International Inc; Charlotte (NC); Hybrid; USD 104,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) match

Paid Time Off

Paid Holidays

Job summary

Honeywell International Inc is seeking a Senior IT Business Partner to act as a strategic liaison between IT and business units, driving alignment of technology initiatives with business goals to maximize value and operational efficiency. You will report to the leadership team and work on a hybrid schedule from Rosemont, IL or Charlotte, NC.

This role involves integrating IT solutions, collaborating with CX and commercial teams to improve onboarding, quoting, ordering, and support processes, and

Qualifications

• 5+ years IT experience in a B2B environment.
• 5+ years broad technical IT experience in analysis and problem resolution.
• Strong understanding of CRM (SFDC), CPQ, and ERP (SAP).
• Bachelor’s degree in IT, Business, or related field.

Responsibilities

• Implement Salesforce and CPQ workflows and data integrations.
• Fix data records with inaccessible record types/ownerships.
• Support resolution of SFDC and CPQ errors.
• Collaborate with CX and commercial teams to improve onboarding, quoting, ordering, and support processes.
• Support VOC Hub and usage data to inform platform enhancements.
• Coordinate with enterprise IT and vendor teams to resolve incidents and deliver enhancements.
• Lead platform roadmaps and ensure alignment with strategic priorities.
• Lead requirements gathering and translate business needs into technical specifications.

Skills

SFDC (Salesforce)

CPQ

SAP ERP

IT experience

Technical analysis

Education

Bachelor's degree

Job description

Job Description

As a Senior IT Business Partner here at Honeywell, you will serve as a strategic liaison between IT and business units, driving alignment of technology initiatives with business goals to maximize value and operational efficiency. You will report directly to our leadership team and you’ll work out of our Rosemont, IL or Charlotte, NC location on a hybrid work schedule. In this role, you will impact the successful integration of IT solutions that enhance business performance and innovation, fostering collaboration across departments to support Honeywell’s mission of delivering cutting‑edge technology solutions.

Responsibilities

KEY RESPONSIBILITIES

• Salesforce and CPQ implementation including workflows, automation, data integrations
• Fixing data records that have somehow been set with record types or ownerships that make them inaccessible to users.
• Support resolution of SFDC and CPQ errors
• Collaborate with CX and commercial teams to identify friction points and drive improvements in onboarding, quoting, ordering, and support processes.
• Support the Voice of Customer (VOC) Hub and usage data to inform platform enhancements
• Work closely with commercial operations to align platform capabilities with business goals.
• Execution of platform roadmaps and ensure alignment with strategic priorities
• Lead initiatives to improve performance, scalability, and monitoring capabilities.
• Lead requirement gathering and functional analysis with business stakeholders.
• Translate business needs into technical specifications and oversee solution design and validation.
• Coordinate with enterprise IT and vendor teams to resolve incidents and deliver enhancements.

Qualifications

YOU MUST HAVE

• Minimum of 5+ years IT related experience in B2B environment
• Minimum of 5 years broad technical IT experience in analysis and problem resolution
• Strong understanding of CRM (SFDC), CPQ, and ERP (SAP)

WE VALUE

• Bachelor’s degree in IT, Business, or related field
• Possess the ability to be innovative in using IT as an enabler for the business
• Understanding of Analytics and Software Development concepts
• Experience in working both independently and in a teaming environment
• Experience communicating and interacting effectively at all layers of a large organization
• Strong business acumen to effectively work with business leaders to understand and solve business problems with IT
• Customer focused, self-motivated, results and action oriented
• Excellent interpersonal skills with the ability to influence others
• Strong presentation, verbal and written skills

Compensation

The annual base salary range for this position is $104,000 - $130,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including, but not limited to, the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

Benefits Of Working For Honeywell

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more (https://benefits.honeywell.com/).

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posted: November 10, 2026

About Honeywell Technologies

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission‑critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

THE BUSINESS UNIT

Process Technology (PT) is a Strategic Business Group at Honeywell focused on delivering technology‑driven solutions that enable customers to improve energy efficiency, sustainability, and operational performance in process‑intensive industries. The business provides advanced process technologies, digital solutions, and domain expertise to help customers optimize energy usage, reduce emissions, and support sustainable operations across industrial and energy markets.