Strategic IT Partner for CRM & Platform Growth

Honeywell International Inc; Charlotte (NC); Hybrid; USD 104,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) match

Paid Time Off

Paid Holidays

Job summary

Honeywell International Inc is seeking a Senior IT Business Partner to act as a strategic liaison between IT and business units, driving alignment of technology initiatives with business goals to maximize value and operational efficiency. You will report to the leadership team and work on a hybrid schedule from Rosemont, IL or Charlotte, NC.

This role involves integrating IT solutions, collaborating with CX and commercial teams to improve onboarding, quoting, ordering, and support processes, and

Qualifications

• 5+ years IT experience in a B2B environment.
• 5+ years broad technical IT experience in analysis and problem resolution.
• Strong understanding of CRM (SFDC), CPQ, and ERP (SAP).
• Bachelor’s degree in IT, Business, or related field.

Responsibilities

• Implement Salesforce and CPQ workflows and data integrations.
• Fix data records with inaccessible record types/ownerships.
• Support resolution of SFDC and CPQ errors.
• Collaborate with CX and commercial teams to improve onboarding, quoting, ordering, and support processes.
• Support VOC Hub and usage data to inform platform enhancements.
• Coordinate with enterprise IT and vendor teams to resolve incidents and deliver enhancements.
• Lead platform roadmaps and ensure alignment with strategic priorities.
• Lead requirements gathering and translate business needs into technical specifications.

Skills

SFDC (Salesforce)

CPQ

SAP ERP

IT experience

Technical analysis

Education

Bachelor's degree

Job description

Honeywell International Inc is seeking a Senior IT Business Partner to act as a strategic liaison between IT and business units, driving alignment of technology initiatives with business goals to maximize value and operational efficiency. You will report to the leadership team and work on a hybrid schedule from Rosemont, IL or Charlotte, NC.

This role involves integrating IT solutions, collaborating with CX and commercial teams to improve onboarding, quoting, ordering, and support processes, and