Strategic IT Customer Engagement Leader — Hybrid (Cincinnati)

Summit Consulting; Cincinnati (OH); Hybrid; USD 155,600 - 208,400; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan with company match

Paid Time Off and paid holidays

Job summary

A leading insurance firm in Cincinnati is seeking an IT Customer Engagement Lead to establish relationships with business units and drive technology strategy. This role requires a minimum of 15 years' experience and a deep understanding of the insurance industry. The successful candidate will partner with stakeholders to gather business needs, ensure the appropriate IT services are delivered, and influence technology investments. A hybrid work schedule is offered, along with a competitive salary range and robust benefits package.

Qualifications

• Minimum of 15 years of related experience required.
• Deep knowledge of P&C industry and insurance domain expertise.
• Strong communication skills across various levels.

Responsibilities

• Develop relationships with key business stakeholders to understand their strategies and needs.
• Influence business strategies to leverage technology and data.
• Ensure customer needs are met from strategy to execution.

Skills

Customer Relationship Management

Technology Strategy

Stakeholder Management

Education

Bachelor’s or advanced degree in a related field

Job description

A leading insurance firm in Cincinnati is seeking an IT Customer Engagement Lead to establish relationships with business units and drive technology strategy. This role requires a minimum of 15 years' experience and a deep understanding of the insurance industry. The successful candidate will partner with stakeholders to gather business needs, ensure the appropriate IT services are delivered, and influence technology investments. A hybrid work schedule is offered, along with a competitive salary range and robust benefits package.