Strategic IT & Business Liaison

Inside Higher Ed; Kennesaw (GA); On-site; USD 65,000 - 80,000; Full time

Job summary

A leading educational institution in Kennesaw is seeking a Business Relationship Manager to serve as a strategic interface between IT services and business units. Responsibilities include building collaborative relationships, advocating for business needs, and ensuring alignment with institutional goals. The ideal candidate will have a Bachelor’s degree and three years of experience in a relevant role. Strong communication and problem-solving skills are essential for success in this position.

Qualifications

• Three years experience in a customer-facing or business/IT liaison role.
• Experience in a higher education or complex organizational environment.

Responsibilities

• Builds and maintains collaborative relationships with stakeholders.
• Serves as a primary contact for IT services and strategic alignment.
• Communicates project updates and service performance clearly.
• Advocates for business needs in IT planning.
• Facilitates service improvement planning and client satisfaction.
• Supports project delivery and ensures stakeholder alignment.
• Identifies and mitigates business and IT risks.
• Translates business requirements into actionable proposals.

Skills

Excellent communication skills

Strong interpersonal skills

Problem-solving skills

Proficiency with Microsoft Office

Attention to detail

Education

Bachelor’s degree in Business Administration or Information Technology

Job description

A leading educational institution in Kennesaw is seeking a Business Relationship Manager to serve as a strategic interface between IT services and business units. Responsibilities include building collaborative relationships, advocating for business needs, and ensuring alignment with institutional goals. The ideal candidate will have a Bachelor’s degree and three years of experience in a relevant role. Strong communication and problem-solving skills are essential for success in this position.