Strategic IT Relationship Leader

Northeastern University; Boston (MA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Northeastern University in Boston seeks a Business Relationship Manager to align IT solutions with campus objectives, bridging business units and technology providers, delivering value. The BRM will lead strategic relationships, advise on technology strategy, promote business value, and collaborate with product/service managers to translate needs into solutions.

The role is hybrid, with in-office presence three days a week to enable collaboration; occasional after-hours availability may be

Qualifications

• Bachelor’s degree in CS, MIS, or related field.
• 6–8 years of project and relationship management experience.
• Ability to align IT services with business needs.
• Strong analytical and creative thinking.
• Excellent communication and stakeholder management.
• Leadership and mentorship capabilities.
• Knowledge of risk management, architecture, and testing.
• Understanding of product management concepts.

Responsibilities

• Strategic relationship building with business partners to align objectives with IT.
• Advisory role in technology strategy to shape offerings.
• Promote business value within the IT community.
• Collaborate with product/service managers to translate needs into plans.

Skills

Strategic relationship building

Technology strategy advisory

Stakeholder management

Effective communication

Leadership and mentorship

Product management understanding

Adaptability and flexibility

Negotiation and influence

Crisis management

Education

Bachelor’s degree in computer science, management information systems, or related field

Job description

Northeastern University in Boston seeks a Business Relationship Manager to align IT solutions with campus objectives, bridging business units and technology providers, delivering value. The BRM will lead strategic relationships, advise on technology strategy, promote business value, and collaborate with product/service managers to translate needs into solutions.

The role is hybrid, with in-office presence three days a week to enable collaboration; occasional after-hours availability may be