Strategic IT Account Lead - Automotive & Supply Chain

Ryder Supply Chain Solutions; Oklahoma City (OK); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Paid time off

Job summary

Ryder Supply Chain Solutions is seeking a Technology Account Lead to provide account and application support across Automotive, Aerospace, and Industrial accounts. You will manage IT projects, coordinate between business owners, Ryder customers, and IT teams, and act as the voice of the customer.

You will oversee 24x7 Severity 1 support, drive requirements gathering, and manage budgets and change requests within a matrix organization.

Qualifications

• Bachelor's degree or equivalent experience in IT management, supply chain management, computer science, engineering, accounting, or finance.
• Five (5) years or more in account management or related experience.
• Two (2) years or more automotive industry experience.
• Two (2) years or more logistics or supply chain experience.
• PMI certification is a plus.
• DOT regulated processes knowledge is a plus.

Responsibilities

• Provide IT account management support for Automotive, Aerospace, and Industrial accounts.
• Serve as the voice of the customer, coordinating with IT, finance, and project teams.
• Provide 24x7 on‑call support for Severity 1 issues per roster.
• Lead IT project management for medium to large complex startups across multiple IT teams.
• Perform other duties as assigned.

Skills

Automotive industry knowledge

Documentation skills

Budget management

Project management

Client-facing skills

Multi-project coordination

Education

Bachelor's degree in IT management, supply chain management, computer science, engineering, accounting, or finance or equivalent experience

Tools

Microsoft Project

Microsoft Excel

Job description

Ryder Supply Chain Solutions is seeking a Technology Account Lead to provide account and application support across Automotive, Aerospace, and Industrial accounts. You will manage IT projects, coordinate between business owners, Ryder customers, and IT teams, and act as the voice of the customer.

You will oversee 24x7 Severity 1 support, drive requirements gathering, and manage budgets and change requests within a matrix organization.