Strategic Internal Communications Manager

Southeast Christian Church; Louisville (KY); On-site; USD 70,000 - 95,000; Full time

Job summary

Southeast Christian Church is seeking an Internal Communications Manager to align staff across 14 campuses and every ministry, eliminating “I didn’t know” moments and building a single source of truth for internal messaging.

You will own the calendar, manage staff channels, write announcements, partner with HR on onboarding, and lead the Internal Communications Coordinator. This role requires 5–7+ years in internal communications, exceptional writing, and AI-enabled communications at scale.

Qualifications

• 5–7+ years in internal communications, employee engagement, or corporate communications.
• Experience managing staff communications across a multi-site or distributed workforce.
• Exceptional writing and editorial judgment; can translate executive-speak into clear staff language.
• Advanced AI fluency; uses AI for drafting, editing, and personalizing internal communications at scale.
• Strong project management and relationship skills; comfortable working with executive leadership.
• Experience managing at least one direct report.

Responsibilities

• Own the internal communication calendar, what staff need to know, when they need to know it.
• Ensure leadership decisions, strategic priorities, and major initiatives are communicated clearly across all campuses.
• Eliminate conflicting or duplicate internal messaging; build one source of truth channels.
• Partner with executive leadership on message rollout strategy for major changes.
• Own the staff-facing channels: internal email, staff meetings, Slack/Teams, staff portal.
• Write and edit internal announcements, leadership updates, and change communications.
• Partner with HR on onboarding, staff handbook, and cultural communications.
• Track open rates and engagement on internal channels; iterate on what reaches staff.
• Lead and develop the Internal Communications Coordinator.

Skills

Writing skills

Editorial judgment

AI fluency

Project management

Leadership

Relationship skills

Tools

Slack/Teams

Job description

Southeast Christian Church is seeking an Internal Communications Manager to align staff across 14 campuses and every ministry, eliminating “I didn’t know” moments and building a single source of truth for internal messaging.

You will own the calendar, manage staff channels, write announcements, partner with HR on onboarding, and lead the Internal Communications Coordinator. This role requires 5–7+ years in internal communications, exceptional writing, and AI-enabled communications at scale.