Strategic Inside Sales & Solutions Specialist

primesourceexternalcareers; City of Rochester (NY); On-site; USD 50,000 - 80,000; Full time

Job summary

PrimeSource is seeking an Inside Sales professional to sell and support a full line of products to assigned customers and explore expansion opportunities. You will own relationships with your book of business and prioritize solution selling to drive revenue growth.

The role requires proficiency with SAP and Salesforce.com, handling orders, RMAs, and credits while maintaining timely communication with customers and internal teams.

Qualifications

• Bachelor's degree in Business or Liberal Arts preferred, or 2–4 years related experience.
• Strong knowledge of CRM systems and office software; SAP experience preferred.

Responsibilities

• Proficient with SAP and SalesForce.com to ensure order accuracy and fast customer response times
• Enters warehouse and direct orders, RMAs and credit memos
• Handle inbound call/email flow with urgency
• Outbound calls to core customers, house accounts and prospects to convey PrimeSource's value proposition
• Investigates and resolves customer problems with accuracy and urgency
• Creates sales quotes with pricing, terms, discounts, and service commitments

Skills

Customer focus

Action oriented

Collaborates

Resilience

Self-development

Education

Bachelor's degree in Business or Liberal Arts

Tools

SalesForce.com

SAP

CRM systems

Company Reporting Software

Internet Software

Spreadsheet/Word Processing

Job description

PrimeSource is seeking an Inside Sales professional to sell and support a full line of products to assigned customers and explore expansion opportunities. You will own relationships with your book of business and prioritize solution selling to drive revenue growth.

The role requires proficiency with SAP and Salesforce.com, handling orders, RMAs, and credits while maintaining timely communication with customers and internal teams.