Strategic Inside Sales & Order Management Pro

Dover Pumps & Process Solutions Segment, Inc.; Tyler (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Dover Precision Components, part of Dover Corporation’s Pumps and Process Solutions segment, is seeking an order management professional to support clients worldwide. You will handle quoting, processing, fulfilment and payment, ensuring timely release of orders and resolution of issues, with a discretionary bonus scheme.

Responsibilities include independent work with general supervision and contributing to a high standard of customer satisfaction.

Qualifications

• Experience in order management and processing.
• Ability to resolve order issues and processing errors.
• Flexible, independent worker capable of handling dispatcher-like tasks.

Responsibilities

• Responsible for providing order management services to clients, including order quoting, processing, fulfilment, review, entry, dispatch and payment.
• Ensures timely release of orders and adherence to pre-established standards and policies to achieve customer satisfaction.
• Monitors and resolves order issues and processing errors.

Skills

Order management

Order processing

Customer service

Job description

Dover Precision Components, part of Dover Corporation’s Pumps and Process Solutions segment, is seeking an order management professional to support clients worldwide. You will handle quoting, processing, fulfilment and payment, ensuring timely release of orders and resolution of issues, with a discretionary bonus scheme.

Responsibilities include independent work with general supervision and contributing to a high standard of customer satisfaction.