Strategic Implementation Consultant

JobNimbus; Lehi (UT); Hybrid; USD 100,000 - 130,000; Full time

Job summary

JobNimbus is seeking a Professional Services Consultant to design and implement tailored JobNimbus solutions for contractors in Utah, Texas, or Florida. The role focuses on customized onboarding, workflow design, and data configuration across remote and onsite engagements from Lehi, UT, with up to 50% travel during peak seasons.

You will translate business processes into scalable workflows, drive adoption, and serve as a trusted advisor to accelerate operational excellence.

Qualifications

• 3+ years in a customer-facing role — implementation, consulting, customer success, or account management.
• Strong written and verbal communication skills, including workshop facilitation and storytelling.
• Proven ability to manage multiple projects, deadlines, and customer personalities simultaneously.
• Experience configuring SaaS systems.
• Working knowledge of automation, reporting, and integrations (e.g., QuickBooks, HOVER, Zapier).
• Proficiency in Google Workspace or Microsoft Office Suite.
• Willingness to travel up to 30%.

Responsibilities

• Lead customized onboarding, workflow design, and data configuration for new and existing customers through remote and onsite engagements.
• Translate customer business processes into scalable JobNimbus workflows, automations, and best practices that improve operational efficiency.
• Listen deeply, diagnose challenges, and guide customers toward practical solutions that align with the JobNimbus platform's capabilities.
• Facilitate engaging workshops, both virtual and in-person, to empower customer teams to adopt and master JobNimbus.
• Partner with Sales, Customer Success, and Product teams to ensure seamless customer handoffs, product feedback loops, and continuous improvement.
• Track deliverables, maintain billable utilization, and ensure all implementations meet quality and timeline standards.
• Conduct onsite sessions and training as required, with up to 50% travel during peak seasons.

Skills

Customer-facing

Implementation

Consulting

Workshop facilitation

SaaS configurations

Travel readiness

Project management

Automation & integrations

Google Workspace / Office

Tools

QuickBooks

HOVER

Zapier

Google Workspace

Microsoft Office

Job description

JobNimbus is seeking a Professional Services Consultant to design and implement tailored JobNimbus solutions for contractors in Utah, Texas, or Florida. The role focuses on customized onboarding, workflow design, and data configuration across remote and onsite engagements from Lehi, UT, with up to 50% travel during peak seasons.

You will translate business processes into scalable workflows, drive adoption, and serve as a trusted advisor to accelerate operational excellence.