Implementation Architect for Contractor Solutions

JobNimbus; Tampa (FL); Hybrid; USD 85,000 - 110,000; Full time

Job summary

JobNimbus is seeking a Professional Services Consultant in Tampa to empower contractors by designing and implementing tailored JobNimbus solutions that fit their workflows, accelerate adoption, and drive measurable results. You will blend consultative expertise with industry knowledge to guide new implementations and deliver hands-on training.

You will work across Sales, Customer Success, and Product teams, translating business processes into scalable workflows, and ensuring customer success

Qualifications

• 3+ years in a customer-facing role such as implementation, consulting, customer success, or account management.
• Strong written and verbal communication skills, including workshop facilitation and storytelling.
• Proven ability to manage multiple projects, deadlines, and customer personalities.
• Experience configuring SaaS systems.
• Working knowledge of automation, reporting, and integrations (e.g., QuickBooks, HOVER, Zapier).
• Proficiency in Google Workspace or Microsoft Office Suite.
• Willingness to travel up to 30%.

Responsibilities

• Lead customized onboarding, workflow design, and data configuration for new and existing customers through remote and onsite engagements.
• Translate customer business processes into scalable JobNimbus workflows, automations, and best practices that improve operational efficiency.
• Listen deeply, diagnose challenges, and guide customers toward practical solutions that align with the JobNimbus platform's capabilities.
• Facilitate engaging workshops, both virtual and in-person, to empower customer teams to adopt and master JobNimbus.
• Partner with Sales, Customer Success, and Product teams to ensure seamless customer handoffs, product feedback loops, and continuous improvement.
• Track deliverables, maintain billable utilization, and ensure all implementations meet quality and timeline standards.
• Conduct onsite sessions and training as required, with up to 50% travel during peak seasons.

Skills

Customer-facing experience

Strong communication

Multi-project management

Willingness to travel

Tools

SaaS configuration

QuickBooks

HOVER

Zapier

Google Workspace

Microsoft Office

Job description

JobNimbus is seeking a Professional Services Consultant in Tampa to empower contractors by designing and implementing tailored JobNimbus solutions that fit their workflows, accelerate adoption, and drive measurable results. You will blend consultative expertise with industry knowledge to guide new implementations and deliver hands-on training.

You will work across Sales, Customer Success, and Product teams, translating business processes into scalable workflows, and ensuring customer success