Strategic HR Partner & Operations Leader

Mod Op Llc; Northern (KY); On-site; USD 90,000 - 130,000; Full time

Job summary

Mod Op is seeking a Senior HR Manager to oversee daily HR operations, employee relations, compliance, and HRIS data administration. The role spans strategic advisory to hands-on administration with autonomy and strong problem-solving. Collaboration with Accounting/Finance on payroll and 401k is essential.

The ideal candidate has 5+ years in HR operations, supplier/vendor management, and data reporting, and is proficient with Rippling HRIS. SHRM credentials are preferred but not required.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 5+ years of HR experience, particularly in HR operations, employee relations, and compliance.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.
• Strong knowledge of employment laws and HR best practices.
• Experience with Rippling HRIS platform strongly preferred.
• Strong HR reporting, data analysis, and data-quality skills.
• Excellent communication, relationship-building, and conflict-resolution skills.
• Strong judgment and the ability to work independently with minimal oversight.
• A proactive, problem-solving mindset—you naturally look for issues, understand root causes, and find sustainable solutions.
• Strong ownership and follow-through, with a high level of attention to detail and accountability.
• Willingness to jump into both strategic HR work and hands-on administrative tasks as needed.

Responsibilities

• Own day-to-day HR operations, including employee relations, onboarding, offboarding, compliance, and performance management support.
• Serve as a trusted HR partner to managers and employees, providing guidance on employee relations, performance, policies, and workplace questions.
• Develop, maintain, and communicate HR policies and practices in line with federal, state, and local requirements.
• Lead new-hire onboarding and orientation, as well as offboarding and exit interviews.
• Manage the HR helpdesk/ticketing queue and respond to employee requests, including employment verifications, document requests, offer letters, I-9s, unemployment claims, personnel files, and exit paperwork.
• Administer leave programs end-to-end, including FMLA, state leave, PFL, STD, and LTD. Manage documentation, employee and manager communications, carrier claims, tracking, and return-to-work coordination.
• Serve as a first point of contact for routine benefits questions and partner with Accounting on payroll and benefits-related employee needs.
• Support recruiting and hiring in partnership with hiring managers and the Talent Acquisition & Development Manager.
• Oversee required training, certifications, and continuing education.
• Maintain accurate employee records and HRIS data in Rippling, including hires, terminations, status changes, compensation, work locations, and other employee data.
• Monitor time tracking and PTO administration.
• Build, maintain, and interpret HR dashboards and reports in Rippling and other business systems.
• Track HR metrics and turn data into useful insights and recommendations for the CPO and leadership.
• Partner with Accounting on information needed for payroll, benefits, and financial reporting.

Skills

Communication

Relationship-building

Conflict-resolution

Data analysis

HR reporting

Independent work

Problem solving

Ownership

Education

Bachelor's degree in HR/Business Administration

SHRM certification preferred

Tools

Rippling HRIS

Job description

Mod Op is seeking a Senior HR Manager to oversee daily HR operations, employee relations, compliance, and HRIS data administration. The role spans strategic advisory to hands-on administration with autonomy and strong problem-solving. Collaboration with Accounting/Finance on payroll and 401k is essential.

The ideal candidate has 5+ years in HR operations, supplier/vendor management, and data reporting, and is proficient with Rippling HRIS. SHRM credentials are preferred but not required.