Strategic HR Partner for Commercial Sales

MODE Transportation, LLC; Dallas (TX); Presencial; USD 95 000 - 130 000; Tempo integral

Resumo da oferta

MODE Transportation, LLC seeks an HR / Commercial Business Partner embedded within the Commercial Sales organization in Dallas. You will partner with the SVP of Commercial Sales to build talent, accelerate ramp-ups, administer performance processes, and advise leadership on people decisions impacting the business.

You'll design onboarding plans, develop training, and manage CRM and client-value selling initiatives while driving workforce strategy and analytics across the sales function.

Qualificações

• Bachelor's degree in Human Resources, Business, Organizational Development, or related field, or equivalent experience.
• 5+ years of progressive HR experience, including at least 2 years as an HR Business Partner or generalist supporting a sales organization.
• Hands-on experience designing or delivering onboarding and training programs.
• Working knowledge of performance management, employment law, and compensation fundamentals.
• Experience with an HRIS and Microsoft Office.
• Comfort working with data, reporting, and people analytics.
• Strong communication, coaching, and relationship-building skills.

Responsabilidades

• Design and maintain structured onboarding plans for new commercial sales representatives.
• Develop training on MODE's services, sales processes, CRM, and client-value selling.
• Coordinate orientation, systems access, equipment, and introductions.
• Facilitate field shadowing, role-play, call reviews, and certification checkpoints.
• Establish onboarding mentors and conduct 30/60/90-day check-ins.
• Gather feedback and improve the onboarding experience.
• Develop ongoing training, skills refreshers, product updates, and leadership development.
• Track ramp-time metrics like time to first meeting, proposal, and closed deal.
• Administer the commercial team's performance management cycle including goals and reviews.
• Coach sales managers on feedback, documentation, and difficult conversations.
• Analyze performance trends and address ramp-time gaps.
• Partner with Recruiting on workforce planning and interview processes.
• Advise on organizational structure, territory changes, and succession planning.
• Work with Finance on sales compensation plans and pay equity.
• Support change management when sales strategy or incentives evolve.
• Serve as HR point of contact for Commercial Sales.
• Address employee concerns and escalations appropriately.
• Conduct stay interviews and monitor engagement and retention trends.
• Identify opportunities to retain high-performing sales professionals.
• Apply HR policies consistently across the organization.
• Provide monthly reporting on headcount, attrition, ramp time, and performance distribution.
• Translate people data into actionable recommendations for leadership.
• Monitor onboarding and retention outcomes for improvement.

Conhecimentos

HR Business Partner

Onboarding design

Performance management

Sales organization experience

Data analytics

Employee relations

HRIS

Microsoft Office

Formação académica

Bachelor's degree in HR, Business, Organizational Development or related field

Ferramentas

Microsoft Office

HRIS

Descrição da oferta de emprego

MODE Transportation, LLC seeks an HR / Commercial Business Partner embedded within the Commercial Sales organization in Dallas. You will partner with the SVP of Commercial Sales to build talent, accelerate ramp-ups, administer performance processes, and advise leadership on people decisions impacting the business.

You'll design onboarding plans, develop training, and manage CRM and client-value selling initiatives while driving workforce strategy and analytics across the sales function.