Strategic HR Operations & Talent Development Lead

Lanco Group of Companies; Markham (IL); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Life insurance

Job summary

Lanco Group of Companies seeks an experienced HR Operations Manager to partner with leaders and populations across multiple sites, driving strategic HR initiatives and enterprise talent development. You will balance day-to-day HR partnership with creating strong leadership capability, culture, and employee growth.

The role emphasizes workplace effectiveness, policy consistency, and data-driven insights to improve retention and engagement while navigating multi-state employment laws and

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Organizational Leadership, Psychology, or a related field.
• 5+ years of progressive human resources experience, including employee relations, performance management, HR compliance, and business partnership responsibilities.
• 2+ years of experience supporting multiple locations, business units, companies, or employee populations.

Responsibilities

• Serve as the primary HR partner for assigned leaders, employees, business units, companies, and locations, providing strategic and operational support across the employee lifecycle.
• Advise and coach leaders on employee relations, performance management, accountability, communication, team effectiveness, and workplace concerns.
• Partner with leaders on workforce planning, organizational effectiveness, retention strategies, succession planning, career pathing, and employee development.
• Ensure consistent application of HR policies, practices, procedures, documentation standards, and compliance requirements across assigned employee populations.
• Manage employee relations matters, including conflict resolution, investigations, corrective actions, performance concerns, complaints, and separations.
• Build strong relationships with employees and leaders to understand workplace dynamics, identify opportunities for improvement, and support a positive employee experience.
• Conduct climate assessments, employee listening activities, and organizational observations to better understand employee sentiment, workplace culture, engagement drivers, and organizational health.
• Monitor workforce data, turnover, employee relations trends, retention indicators, employee feedback, climate assessment findings, and organizational health metrics to identify risks, themes, and opportunities for improvement.
• Prepare executive summaries, site visit reports, workforce updates, and recommendations related to assigned HR responsibilities and enterprise initiatives.

Skills

HR operations

Employee relations

Workforce planning

Employee development

Leadership coaching

Education

Bachelor’s degree in HR / Business / related field

5+ years HR experience

Multi-state employment knowledge

Tools

HRIS

Performance management systems

Workforce analytics tools

MS Office/Excel

Job description

Lanco Group of Companies seeks an experienced HR Operations Manager to partner with leaders and populations across multiple sites, driving strategic HR initiatives and enterprise talent development. You will balance day-to-day HR partnership with creating strong leadership capability, culture, and employee growth.

The role emphasizes workplace effectiveness, policy consistency, and data-driven insights to improve retention and engagement while navigating multi-state employment laws and