Strategic HR Manager — Healthcare Ops & Compliance

The QTI Group; Fond du Lac (WI); On-site; USD 71,000 - 87,000; Full time

Job summary

The QTI Group, partnering with Lakeland Care Inc., seeks an HR Manager to join their Wisconsin-based team. The role focuses on shaping the employee experience, supporting leaders, and driving strategic HR initiatives across the organization.

This mission-driven position requires a strong technical HR background, exemplary relationship-building skills, and the ability to lead day-to-day HR operations, investigations, and program improvements while maintaining compliance with applicable laws.

Qualifications

• Bachelor's degree in HR, business, or related field.
• 5+ years of progressive HR experience including employee relations, compliance, compensation, benefits, payroll.
• Strong knowledge of federal and state employment laws.
• Experience conducting workplace investigations and advising on performance matters.
• Ability to analyze information, maintain confidentiality, and provide practical recommendations.
• Proficiency with Microsoft Office and HR technology platforms.

Responsibilities

• Lead day-to-day HR operations including employee relations, payroll, benefits, HRIS, compliance, and policy administration.
• Serve as trusted advisor to leaders and employees on employee relations matters, employment practices, performance concerns, and workplace issues.
• Oversee compensation programs, including salary administration, market reviews, pay equity analyses, and pay recommendations.
• Ensure compliance with federal, state, and local employment laws, benefits regulations, payroll requirements, and company policies.
• Maintain and enhance HR policies, handbook content, and leadership resources.
• Partner with HRIS & Benefits Analyst to ensure accurate payroll processing, data integrity, reporting, system security, and efficient HR processes.
• Lead benefits strategy and administration, including vendor relationships, plan renewals, employee communications, leave management, and program enhancements.
• Conduct investigations, assess workplace concerns, and provide fair, consistent, and well-documented recommendations.
• Analyze workforce, compensation, and HR metrics to identify trends, mitigate risk, and support organizational decision-making.
• Drive continuous improvement initiatives that enhance HR service delivery, operational efficiency, and employee experience.
• Collaborate with Organizational Development on onboarding, engagement, retention, workforce planning, and other people-focused initiatives.
• Partner with internal stakeholders, vendors, legal counsel, auditors, and external agencies to support organizational objectives and compliance efforts.

Skills

Employee relations

Compensation

HRIS

Policy administration

Leadership

Data analysis

Education

Bachelor's degree in HR or related field

Tools

Microsoft Office Suite

Paylocity

HR analytics tools

Job description

The QTI Group, partnering with Lakeland Care Inc., seeks an HR Manager to join their Wisconsin-based team. The role focuses on shaping the employee experience, supporting leaders, and driving strategic HR initiatives across the organization.

This mission-driven position requires a strong technical HR background, exemplary relationship-building skills, and the ability to lead day-to-day HR operations, investigations, and program improvements while maintaining compliance with applicable laws.