Strategic Hotel Operations Director

Apache Casino Hotel; Lawton (OK); On-site; USD 90,000 - 140,000; Full time

Job summary

Apache Casino Hotel in Lawton, OK seeks an experienced hotel operations leader to oversee daily activities, guest services, and budgeting. The role requires building a high-performance team, implementing standards, and driving revenue while controlling labor costs.

You will mentor staff, ensure regulatory compliance, and uphold the Eye-Hi-Goodbye program and other policies. The successful candidate will align with company mission, promote guest relations excellence, and model integrity,

Qualifications

• Bachelor’s degree in Hotel Administration, Business Administration, or equivalent combination of education and experience.
• Experience leading hotel operations with a track record of maximizing revenues while controlling expenses.
• Strong knowledge of business planning and budgeting functions.

Responsibilities

• Oversee all hotel operations and guest services to ensure exceptional guest experiences.
• Lead selection, training, evaluation, and supervision of hotel staff according to organizational structure.
• Develop and enforce service, operating, and product standards; monitor performance and attendance/compliance policies.

Skills

Leadership

Influence & Persuasion

Initiative

Attention to Detail

Communication

Continuous Learning

Willingness to Serve

Flexibility

Quality

Integrity

Respect

Policies, Process, Procedures

Education

Bachelor’s degree in Hotel Administration or Business Administration

Tools

Microsoft Office

Job description

Apache Casino Hotel in Lawton, OK seeks an experienced hotel operations leader to oversee daily activities, guest services, and budgeting. The role requires building a high-performance team, implementing standards, and driving revenue while controlling labor costs.

You will mentor staff, ensure regulatory compliance, and uphold the Eye-Hi-Goodbye program and other policies. The successful candidate will align with company mission, promote guest relations excellence, and model integrity,