Strategic HOA Community Leader & Operations Manager

Inframark; Gilbert, Northern (AZ, KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Inframark in Gilbert, AZ is seeking a relationship-driven Community Manager to oversee HOAs, partner with boards, residents, and vendors, and deliver exceptional service. You will manage budgets, vendor contracts, governance support, inspections, and communications to create positive resident experiences while upholding governing documents.

The role demands strong communication, organization, and leadership, with a focus on operational excellence and community safety.

Qualifications

• Bachelor's degree and 3-5 years of HOA/property management experience.
• Excellent communication and relationship-building skills.
• Proficiency with Microsoft Office, including advanced Excel.

Responsibilities

• Serve as liaison between the Board, residents, vendors, and management.
• Partner with Board Members to develop and execute strategic initiatives.
• Develop and monitor annual operating budgets and review variances.
• Coordinate, negotiate, and administer service contracts with vendors.
• Oversee property maintenance and conduct regular inspections of common areas.
• Administer governing documents, respond to resident inquiries with a customer-focused approach.

Skills

Communication

Organization

Customer Service

Time Management

Problem-Solving

Adaptability

Vendor Relations

Education

Bachelor's degree + 3-5 years HOA/property management

Tools

Microsoft Excel

Job description

Inframark in Gilbert, AZ is seeking a relationship-driven Community Manager to oversee HOAs, partner with boards, residents, and vendors, and deliver exceptional service. You will manage budgets, vendor contracts, governance support, inspections, and communications to create positive resident experiences while upholding governing documents.

The role demands strong communication, organization, and leadership, with a focus on operational excellence and community safety.