HOA Community Manager

Focus HOA Management; Mesa (AZ); On-site; USD 60,000 - 85,000; Full time

Job summary

Focus HOA Management in Mesa, Arizona, is seeking an on-site HOA Community Manager to oversee daily operations for multiple homeowner associations, coordinate maintenance, and enforce rules and policies.

You will attend board meetings, prepare agendas and reports, monitor budgets, review invoices, and maintain records while engaging with homeowners, boards, and vendors to ensure smooth community operations.

Qualifications

• Experience in HOA or property management.
• Strong communication and customer service skills.
• Willingness to work on-site in Mesa, AZ and travel between communities.

Responsibilities

• Oversee day-to-day operations for multiple HOAs and coordinate maintenance.
• Attend board and committee meetings; prepare meeting agendas and reports.
• Monitor budgets, review invoices, and maintain accurate financial records.
• Serve as primary point of contact for homeowners, boards, and vendors; resolve issues and maintain relationships.

Skills

Communication

Conflict resolution

Customer service

Organization

Time management

Follow-up

Financial acumen

Office software

Learn HOA systems

Education

High school diploma

CMCA certification

Tools

Microsoft Office

HOA management software

Job description

Company Description

Focus HOA Management is a community association management company based in Mesa, Arizona, at 4135 S Power Rd Ste 133. The organization is dedicated to supporting homeowners’ associations with professional, responsive, and detail-oriented service. Team members work closely with boards and residents to help communities operate smoothly and maintain a high quality of life. The company values reliability, integrity, and clear communication in all interactions with clients and vendors.

Role Description

The HOA Community Manager is a full-time, on-site role located in Mesa, AZ. This position is responsible for overseeing the day-to-day operations of multiple homeowner associations, including coordinating maintenance, managing common areas, and ensuring community rules and policies are consistently applied. The role involves attending board and committee meetings, preparing meeting agendas and reports, and implementing board decisions. The Community Manager serves as the primary contact for board members, homeowners, and vendors, responding to inquiries, resolving issues, and maintaining positive relationships. Daily tasks also include monitoring budgets, reviewing invoices, assisting with annual planning, and maintaining accurate records and documentation to support smooth community operations.

Qualifications

• Experience in HOA or property/community management, including coordinating maintenance, overseeing vendors, and supporting board operations.
• Strong skills in communication, conflict resolution, and customer service to interact effectively with homeowners, board members, and service providers.
• Solid organizational, time-management, and follow-up skills to handle multiple communities, projects, and deadlines.
• Basic financial acumen, including working with budgets, reviewing invoices, and understanding association financial reports.
• Proficiency with office software (e.g., email, word processing, spreadsheets) and the ability to learn HOA management systems.
• Knowledge of or willingness to learn HOA governing documents, local regulations, and best practices in community association management.
• Ability to work on-site in Mesa, AZ, attend evening or occasional weekend meetings as needed, and travel locally between communities.
• High school diploma or equivalent required; professional certifications (such as CMCA or other community association credentials) are a plus.
• Prior experience in real estate, property management, or a related field is beneficial but not mandatory.