Strategic Higher-Ed Accounts Director

Cengage Group; Boston (MA); Remote; USD 77,000 - 100,000; Full time

Job summary

Cengage Group is seeking a Strategic Account Director for North America Higher Education Sales to drive multi‑year account plans and revenue growth across CU, EA, and IA models. You will own forecasts, manage key renewals, and lead executive‑level negotiations with institutional leaders.

Travel 35–50% to regional accounts, collaborate with cross‑functional teams, and act as a strategic advisor to customers while enhancing student outcomes.

Qualifications

• BA/BS degree required.
• 5+ years in educational or enterprise‑level sales.
• Ability to own strategic account plans with long‑term revenue accountability.
• Strong background in high‑level negotiations.

Responsibilities

• Lead complex contract negotiations with senior academic and admin leaders.
• Own account strategy and forecast for each institution in the territory.
• Develop multi‑year growth, retention and expansion plans.
• Identify high‑impact institutional opportunities aligned with customer objectives.

Skills

Strategic account management

High-level negotiations

Forecasting & planning

CRM proficiency (Salesforce)

Education

BA/BS degree

Tools

Salesforce

Microsoft Office

Job description

Cengage Group is seeking a Strategic Account Director for North America Higher Education Sales to drive multi‑year account plans and revenue growth across CU, EA, and IA models. You will own forecasts, manage key renewals, and lead executive‑level negotiations with institutional leaders.

Travel 35–50% to regional accounts, collaborate with cross‑functional teams, and act as a strategic advisor to customers while enhancing student outcomes.