Strategic Account Director: Higher Ed Growth

Cengage Group; Louisville (KY); Remote; USD 77,000 - 100,000; Full time

Job summary

Cengage Group is seeking a Strategic Account Director in the United States to own high-level institutional accounts, forecast revenue, and drive renewal and expansion strategies. You will engage senior leaders, craft multi-year plans, and collaborate with cross-functional teams to advance CU, EA, and IA models.

The role requires 5+ years in educational or enterprise sales, strong negotiation skills, and proficiency with CRM systems.

Qualifications

• 5+ years of successful experience in educational or enterprise-level sales.
• Ability to own and complete strategic account plans with long-term revenue accountability.
• Strong background in high-level negotiations.

Responsibilities

• Lead complex contract negotiations with senior academic and administrative leaders.
• Own the overall account strategy and forecast for each institution within the assigned territory.
• Develop multi-year growth, retention, and expansion plans aligned with institutional priorities.
• Create and leverage financial models to align CU benefits with institution budgets.
• Drive renewal timelines and upsell/expansion opportunities in partnership with Solutions Specialists.
• Partner with cross-functional teams to ensure cohesive execution and accountability across programs.

Skills

Strategic account management

Negotiation

Communication

Sales experience

Education

BA/BS degree

Tools

Microsoft Office

Salesforce / CRM

Job description

Cengage Group is seeking a Strategic Account Director in the United States to own high-level institutional accounts, forecast revenue, and drive renewal and expansion strategies. You will engage senior leaders, craft multi-year plans, and collaborate with cross-functional teams to advance CU, EA, and IA models.

The role requires 5+ years in educational or enterprise sales, strong negotiation skills, and proficiency with CRM systems.