Strategic Healthcare Operations & Analytics Specialist

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Chesterfield (MO); On-site; USD 60,000 - 85,000; Full time

Job summary

Mercy is seeking an Operations Specialist to support workforce operations and technology across hospital and clinic environments. You will drive data-informed improvements and help translate analytics into practical enhancements.

The role requires a bachelor’s in business admin, 3+ years in a supervisory/analytical capacity, and strong communication. Travel up to 40% within Mercy footprint MO/AR/OK/KS may be required.

Qualifications

• Education: Bachelor’s degree in business Admin or related field.
• Experience: Minimum 3 years in a supervisory or leadership role involving systems applications and/or analytics.
• Advanced Graduate degree (MBA/PhD) preferred.
• Exceptional analytical and quantitative problem-solving skills.
• Ability to work collaboratively in a team environment.
• Strong written and verbal communication; able to convey complex ideas clearly.
• Willingness to travel up to 40% within Mercy footprint MO, AR, OK & KS.
• Lean Six Sigma experience preferred.

Responsibilities

• Support workforce operations and technological systems across hospital and clinic settings.
• Implement comprehensive assessment findings and monitor performance drivers.
• Assist in action plan management and progress tracking with performance analytics.
• Provide technology implementation support and data analysis for improvements.

Skills

Analytical thinking

Problem solving

Collaboration

Written communication

Oral communication

Stakeholder engagement

Data analysis

Education

Bachelor’s degree in business admin

Tools

Excel

Power BI

Visio

Project

PowerPoint

Teams

Job description

Mercy is seeking an Operations Specialist to support workforce operations and technology across hospital and clinic environments. You will drive data-informed improvements and help translate analytics into practical enhancements.

The role requires a bachelor’s in business admin, 3+ years in a supervisory/analytical capacity, and strong communication. Travel up to 40% within Mercy footprint MO/AR/OK/KS may be required.