Strategic Healthcare Key Account Manager

LCH Lab. Corp. of America Holdings; Florida; On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid Time Off (PTO)

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp is seeking a Key Account Executive to join our team in Florida, covering Broward County. The role focuses on educating accounts, upselling services, and serving as the primary liaison between clients and LabCorp operations to ensure exceptional service and retention.

Travel as needed to support client relationships is expected. The ideal candidate will have a minimum of a high school diploma, with 2+ years in outside account management or sales and Salesforce experience.

Qualifications

• Minimum high school diploma or equivalent.
• Bachelor's degree preferred.
• 2+ years outside account management or sales experience.
• Salesforce experience.

Responsibilities

• Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory
• Function as a liaison between the client and the LabCorp operations team in relation to client needs
• Provide ongoing service and problem resolution to customer base
• Ensure customer retention by providing superior customer service
• Recommend solutions that are client focused and persuasive
• Provide account management for client's day to day operations
• Upsell current book of business to increase organic growth
• Work closely with senior sales representatives to grow book of business
• Continuously provide educational material to the client base
• Resolve any customer related issues in a timely manner
• Meet and exceed monthly retention and upsell goals on a regular basis

Skills

Account management

Sales

Customer service

Spanish bilingual

Salesforce

Education

High school diploma or equivalent

Bachelor's degree (preferred)

Tools

Salesforce

Job description

Labcorp is seeking a Key Account Executive to join our team in Florida, covering Broward County. The role focuses on educating accounts, upselling services, and serving as the primary liaison between clients and LabCorp operations to ensure exceptional service and retention.

Travel as needed to support client relationships is expected. The ideal candidate will have a minimum of a high school diploma, with 2+ years in outside account management or sales and Salesforce experience.