Strategic Healthcare Accounts Lead

Procare-Rx; Gainesville (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

ProCare Rx in Gainesville, FL is seeking a Senior Account Manager to build and sustain high-quality client relationships through proactive service and collaboration with internal teams.

You will own key accounts, ensure service delivery matches contractual obligations, and drive client satisfaction, retention, and renewal while representing the company with professional integrity across multiple levels of client organizations.

Qualifications

• Experience in managing business operations and customer relationships in healthcare or PBM environments.
• Ability to analyze client data and present recommendations.
• Strong communication and organizational skills.

Responsibilities

• Establish and maintain professional client relationships as the primary contact for assigned accounts.
• Understand client objectives and ensure services align with contractual responsibilities.
• Communicate formulary, plan design, and program changes to clients.
• Coordinate with cross-functional teams for problem resolution and project completion.
• Provide consulting and ongoing training to assigned accounts.

Skills

Relationship management

Healthcare knowledge

PBM experience

Analytical skills

Presentation skills

Travel flexibility

Education

Bachelor’s degree

Job description

ProCare Rx in Gainesville, FL is seeking a Senior Account Manager to build and sustain high-quality client relationships through proactive service and collaboration with internal teams.

You will own key accounts, ensure service delivery matches contractual obligations, and drive client satisfaction, retention, and renewal while representing the company with professional integrity across multiple levels of client organizations.