Strategic Healthcare Account Manager

Favorite Healthcare Staffing; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Favorite Healthcare Staffing is seeking a Client Relationship Manager to serve as the primary liaison for client orders and service delivery in a fast-paced healthcare staffing environment. You will guide client rates and service lines to optimize engagement while maintaining strong communication with clients and internal teams.

You will drive growth by increasing order volume, expanding service offerings, and fostering strategic partnerships to support business expansion and profitability.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent work experience
• 2–5+ years in account management, sales, customer success, or a client-facing role
• Proven track record of managing client relationships and meeting or exceeding revenue targets
• Experience handling multiple accounts or projects at once

Responsibilities

• Serve as the primary liaison for clients regarding orders and service delivery.
• Provide expert guidance on client rates and service lines to optimize engagement.
• Maintain professional, responsive communication with all client partners and internal teams.
• Drive GM growth by increasing order volume and improving fill rates.
• Expand service offerings to include per diem, contract, clinical, allied, non-clinical, locums, international services, and more.
• Foster strategic partnerships, including MSP and corporate conversions, to support business expansion.
• Ensure markup retention and stability to maximize profitability.

Skills

Relationship Management

Sales & Business Development

Communication

Organizational Skills

Analytical Skills

Education

Bachelor's degree or equivalent

Tools

CRM software (Salesforce, HubSpot)

Microsoft Office

Job description

Favorite Healthcare Staffing is seeking a Client Relationship Manager to serve as the primary liaison for client orders and service delivery in a fast-paced healthcare staffing environment. You will guide client rates and service lines to optimize engagement while maintaining strong communication with clients and internal teams.

You will drive growth by increasing order volume, expanding service offerings, and fostering strategic partnerships to support business expansion and profitability.