Strategic Health Accounts Manager

CVS Health; New Jersey; In loco; USD 47.000 - 112.000; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive benefits

Paid time off

Retirement savings options

Wellness programs

Descrizione del lavoro

CVS Health is seeking an Account Management professional to support a team of Account Executives, focusing on client satisfaction and achievement of financial objectives. You will analyze complex client data, develop account plans, and collaborate with sales, marketing, and product teams to deliver value-added solutions.

The role emphasizes proactive account management, presentations, and cross-functional coordination to drive revenue growth and secure long-term client relationships.

Competenze

• 2–5 years in health insurance industry and account management.
• Proficient in Ready Data and Tableau reporting.
• Proficient with Outlook, Word, PowerPoint, Teams, and Salesforce.
• Must reside in EST.
• Travel 10–20% within the United States.

Mansioni

• Analyzes complex client data, account performance, and market trends to identify opportunities for account expansion, upselling, and cross-selling.
• Partners with account executives to develop complex account plans and strategies to maximize revenue, mitigate risks, and achieve account growth targets.
• May participate in business reviews with clients, discussing performance metrics, identifying areas for improvement, and making recommendations to optimize account outcomes.
• Collaborates with internal stakeholders, such as sales, marketing, and product teams, to align account strategies, deliver value-added solutions, and enhance customer experience.
• Designs and delivers client presentations, proposals, and reports to showcase account performance, highlight opportunities, and drive engagement.
• Implements proactive account management, resolving issues, and ensuring a smooth and positive client experience
• Collaborates with cross-functional teams to ensure timely and accurate delivery of client projects, products, and services, meeting client expectations and driving customer satisfaction.
• Identifies and assesses risks within client accounts, developing mitigation strategies and action plans to proactively address challenges and ensure long-term success.
• Participate/support any Open Enrollment or Health Fairs needs.

Conoscenze

Account management

Health insurance domain

Analytical reporting

Formazione

Bachelor's degree

High School diploma + 4 years relevant experience

Strumenti

Ready Data

Tableau

Outlook

Word

PowerPoint

Teams

Salesforce

Descrizione del lavoro

CVS Health is seeking an Account Management professional to support a team of Account Executives, focusing on client satisfaction and achievement of financial objectives. You will analyze complex client data, develop account plans, and collaborate with sales, marketing, and product teams to deliver value-added solutions.

The role emphasizes proactive account management, presentations, and cross-functional coordination to drive revenue growth and secure long-term client relationships.