Strategic Growth Partnerships & Channel Leader

Aircall; Seattle (WA); On-site; USD 180,000 - 230,000; Full time

Benefits offered by this job

Competitive compensation

401k with company match

Unlimited PTO

Medical, dental, and vision insurance

Job summary

Aircall, a unicorn AI-powered customer communications platform, is seeking a Principal Growth Partnerships & Reseller Manager. You will own the strategy and execution for Growth partnerships and reseller programs, building a repeatable growth engine from the ecosystem and driving ARR from integrations across CRM, helpdesk, ATS, eCommerce, and verticals.

The role sits inside the Tech Alliance Partnership team, partnering with Product and GTM.

Qualifications

• 10+ years of experience in technology partnerships, business development, or ecosystem management within a B2B SaaS environment.
• Proven track record of building and scaling partner programs that drive measurable revenue impact.
• Experience with AI product positioning and/or consumption-based commercial models.

Responsibilities

• Maintain and evolve a prioritisation framework for integration investment decisions, balancing TAM potential, AI acceleration fit, integration maturity, and resource constraints.
• Drive pipeline and MRR growth through targeted partner launch activations.
• Lead outbound business development to acquire new integration partners, leveraging Aircall’s AI voice agent and MCP capabilities to target high-volume, consumption-based opportunities.
• Collaborate closely with internal product teams to develop and manage reseller partnership models with key ecosystem partners.
• Coordinate cross-functionally with Product, Engineering, Sales, and Marketing to align partnership initiatives with Aircall’s AI-first product roadmap.
• Track and report on partnership-attached revenue, YoY growth, and pipeline contribution to senior leadership.

Skills

Partnerships

Business development

Ecosystem management

SaaS

AI product positioning

Tools

Model Context Protocol (MCP)

API integrations

CRM integrations

Job description

Aircall, a unicorn AI-powered customer communications platform, is seeking a Principal Growth Partnerships & Reseller Manager. You will own the strategy and execution for Growth partnerships and reseller programs, building a repeatable growth engine from the ecosystem and driving ARR from integrations across CRM, helpdesk, ATS, eCommerce, and verticals.

The role sits inside the Tech Alliance Partnership team, partnering with Product and GTM.