Strategic Growth Key Account Manager

Acquia; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive healthcare coverage

Wellness programs

Parental leave

Recognition programs

Generous time off

Job summary

Acquia, a leading provider of open source digital experience solutions, is seeking a high-impact Key Account Manager to champion strategic partnerships across North America. You will own the health, retention, and expansion of assigned accounts, acting as a strategic advisor and growth engine.

You will leverage Salesforce and Google Workspace to manage relationships, forecast opportunities, and drive cross-functional collaboration with Sales, Support, and Finance.

Qualifications

• 5+ years in an Account Management or Customer Success role for large enterprises.
• Proven track record of owning and exceeding a sales quota within existing accounts.
• Strong leadership and collaboration to lead cross-functional teams.
• Self-starter with high autonomy in a fast-paced environment.
• Analytical and detail-oriented with ability to manage multiple systems.
• Proficiency in Salesforce.com and Google Workspace is required.

Responsibilities

• Strategically grow existing accounts by identifying, negotiating, and closing expansions.
• Build and maintain deep relationships with stakeholders and procurement teams.
• Partner with Renewal Managers to ensure seamless renewals and mitigate churn.
• Advocate for customers across Sales, Support, and Finance to resolve issues.
• Create data-driven territory plans to maximize retention and lifetime value.
• Maintain accurate forecasting and account documentation in Salesforce.

Skills

Account Management

Relationship Management

Strategic Planning

Leadership

Analytical Thinking

Tools

Salesforce.com

Google Workspace

Job description

Acquia, a leading provider of open source digital experience solutions, is seeking a high-impact Key Account Manager to champion strategic partnerships across North America. You will own the health, retention, and expansion of assigned accounts, acting as a strategic advisor and growth engine.

You will leverage Salesforce and Google Workspace to manage relationships, forecast opportunities, and drive cross-functional collaboration with Sales, Support, and Finance.