Strategic Growth Exec – Existing Accounts

Kipu Health; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible PTO

11 Paid Holidays

Health, Dental, Vision, Disability, &

Life Insurance

Parental Leave

Pet Insurance

401(K) with Company Match

Job summary

Kipu Health is a leading provider of EMR, CRM, and revenue cycle solutions for behavioral health facilities. We seek a Senior Account Executive, Existing Business to grow our existing customer base through cross-sell and expansion across multi-solution offerings.

You will partner with Customer Success, Support, and Implementation teams, lead strategic account plans, navigate complex negotiations, and build deep relationships with executive sponsors to drive retention and revenue growth.

Qualifications

• 10+ years of progressive sales experience with complex account expansion and renewals.
• Proven ability to close multi-solution deals in healthcare SaaS.
• Experience with strategic account planning and cross-functional collaboration.
• Strong written and verbal communication skills.

Responsibilities

• Identify and lead cross-sell opportunities across existing accounts.
• Develop and execute account-growth plans for a defined book of customers.
• Collaborate with Customer Success, Support, and Implementation to monitor health and adoption.
• Lead complex negotiations on expansion and renewal terms.
• Build relationships with executive sponsors and stakeholders throughout expansion cycles.
• Lead presentations and demonstrations tailored to account needs.
• Maintain expert knowledge of Kipu Health's product suite and market dynamics.
• Manage expansion strategy, pipeline, and forecast to meet quota.
• Diagnose customer challenges and address objections to renewal risk.
• Develop autonomous account strategies with outcomes-focused goals.
• Enter all activity into Salesforce and maintain accurate pipeline.

Skills

Extensive sales experience

Account expansion

Negotiation

Cross-functional collaboration

Strategic selling

Communication skills

Forecasting & pipeline management

Tools

Salesforce CRM

MS Office

Job description

Kipu Health is a leading provider of EMR, CRM, and revenue cycle solutions for behavioral health facilities. We seek a Senior Account Executive, Existing Business to grow our existing customer base through cross-sell and expansion across multi-solution offerings.

You will partner with Customer Success, Support, and Implementation teams, lead strategic account plans, navigate complex negotiations, and build deep relationships with executive sponsors to drive retention and revenue growth.