Strategic GM: Drive Growth, Ops Excellence & People

Thompson Safety; Pittsburgh (Allegheny County); On-site; USD 120,000 - 180,000; Full time

Job summary

Thompson Safety in Pittsburgh is seeking a General Manager to oversee all aspects of sales and operations, ensuring efficiency, profitability, and strategic alignment. The role involves leading multiple levels of staff, managing budgets, ensuring customer satisfaction, and maintaining compliance with policies and applicable laws.

The GM acts as the primary link between executive leadership and operational/sales teams, fostering a culture of excellence, accountability, and continuous improvement.

Qualifications

• 5+ years of progressive management experience in a B2B environment.
• Proven track record of driving growth and improving efficiency.
• Strong budget planning and financial analysis abilities.
• Excellent communication and decision-making skills.
• Professional certification may be required in some markets.

Responsibilities

• Oversee daily operations across all departments, ensuring efficiency and productivity.
• Establish, monitor, and analyze KPIs to assess business performance.
• Prepare and manage annual budgets, forecasts, and financial reports.
• Analyze financial performance and implement corrective actions as needed.
• Develop and implement operational strategies aligned with company goals.
• Identify new business opportunities, markets, and partnerships.
• Maintain relationships with stakeholders, vendors, and customers to ensure service quality.
• Recruit, train, mentor, and evaluate direct and indirect reporting teams.
• Foster a positive work environment that encourages teamwork, innovation, and growth.
• Perform other related duties as assigned.

Skills

Leadership

Budget management

Strategic planning

Communication

Problem-solving

Education

Bachelor’s degree in business administration

Job description

Thompson Safety in Pittsburgh is seeking a General Manager to oversee all aspects of sales and operations, ensuring efficiency, profitability, and strategic alignment. The role involves leading multiple levels of staff, managing budgets, ensuring customer satisfaction, and maintaining compliance with policies and applicable laws.

The GM acts as the primary link between executive leadership and operational/sales teams, fostering a culture of excellence, accountability, and continuous improvement.