Strategic Global Service & Warranty Architect

Talon Professional Services; Westminster (CO); On-site; USD 150,000 - 210,000; Full time

Job summary

Talon Professional Services is seeking an Enterprise Architect to lead the design and evolution of a global service, warranty, and support ecosystem across regions and stakeholders worldwide.

The role combines strategic leadership with hands-on architecture development, collaborating with Service, Support, Supply Chain, and IT to deliver scalable, secure solutions that meet today’s global demands. Onsite work is required in Westminster, CO.

Qualifications

• Extensive experience in enterprise or solution architecture focused on service, support or post-sales domains.
• Proven ability to design global service or warranty ecosystems across regions.
• Solid knowledge of customer support, case management and warranty processes.
• Hands-on work with ERP, CRM, FSM and related support platforms.
• Proficiency in system integration with APIs, event-driven architectures and middleware.
• Strong communication skills bridging technical and executive stakeholders.

Skills

Enterprise architecture

Service/warranty domain focus

Global multi-region design

ERP/CRM/FSM platforms

API & middleware integration

Stakeholder communication

Job description

Talon Professional Services is seeking an Enterprise Architect to lead the design and evolution of a global service, warranty, and support ecosystem across regions and stakeholders worldwide.

The role combines strategic leadership with hands-on architecture development, collaborating with Service, Support, Supply Chain, and IT to deliver scalable, secure solutions that meet today’s global demands. Onsite work is required in Westminster, CO.