Global Service & Warranty Architect: Scalable Omnichannel

Trimble; Westminster (CO); On-site; USD 171,000 - 235,000; Full time

Job summary

Trimble seeks an Enterprise Architect to lead the Global Service and Warranty Ecosystem, guiding discovery and design of scalable architectures that reshape service journeys and field operations across regions.

This onsite Westminster, CO role partners with senior leadership to align business strategy with technical execution, delivering unified service frameworks, omnichannel support, and transparent lifecycle cost insights.

Qualifications

• 10+ years of enterprise or solution architecture in post-sales, service, or support.
• Proven track record architecting complex multi-region ecosystems for warranty entitlement, claims and field operations.
• Expertise integrating service functions with ERP and supply chain systems in large-scale environments.

Responsibilities

• Lead discovery and design of future-state service architectures for global warranty and repair processes.
• Design and govern scalable ecosystems for customer support, field services, and reverse logistics across CRM, ERP, and FSM platforms.
• Drive modern integration patterns via APIs and event-driven architectures for global scale and real-time data.
• Serve as a high-impact consultant to senior leadership shaping roadmaps for service analytics, SLA reporting and lifecycle cost visibility.
• Define reusable architectural patterns and reference architectures for delivery teams.

Skills

Enterprise architecture

Multi-region ecosystems

ERP integration

Executive communication

Job description

Trimble seeks an Enterprise Architect to lead the Global Service and Warranty Ecosystem, guiding discovery and design of scalable architectures that reshape service journeys and field operations across regions.

This onsite Westminster, CO role partners with senior leadership to align business strategy with technical execution, delivering unified service frameworks, omnichannel support, and transparent lifecycle cost insights.