Strategic Global Account Manager – Automotive Interconnects

Aptiv; Troy (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Relocation assistance

Tuition Reimbursement

Learning and development opportunities

Job summary

Aptiv in Troy, MI is seeking a high-performing Account Manager to lead customer relationships and drive strategic growth.

The role focuses on managing cross-functional programs with Manufacturing, Finance, and Engineering, across tier and OEM accounts, including GM experience preferred. You will develop customer strategies and resolve complex commercial issues, while delivering value and profitability for Aptiv.

Qualifications

• Bachelor’s degree required.
• 3+ years of sales experience leading cross-functional programs with Manufacturing, Finance, and Engineering.
• Connection, device and electrical systems experience.
• Account Management Experience with tier and OEM accounts (GM experience preferred).
• Experience leading a global sales team in manufacturing or technology industry.
• Track record in managing complex commercial discussions (auctions, disputes etc.).
• Track record in establishing global customer strategies and increasing revenue/growth.

Responsibilities

• Lead account growth while managing the customer relationships and voice of the customer.
• Work in the tier team, and with OEM teams, to develop customer strategies focused on high‑and low‑voltage connectors, headers, and terminals, as well as high‑performance interconnect solutions including HSCA and SRS assemblies. Drive detailed, differentiated value propositions to maximize bookings, revenue, and profitability while achieving Aptiv metrics and strategic objectives.
• Partner and build relationships with your assigned customer.
• Lead resolution of customer commercial disputes (recognized as Aptiv’s customer lead).
• Establish proactive communication and relationship that promotes confidence and trust.
• Ensure customer demands are managed through the appropriate internal processes such that all responses are made timely, within and consistent with our commercial policy.
• Create and drive deployment of strategic plan for customer through the operation of customer team and interaction with all relevant functions. Regularly report on strategic goal progress and act to correct deviation/shortfall.
• Identify business development opportunities.

Skills

Account Management

Sales Leadership

Cross-functional Teams

OEM Experience

Global Sales

Relationship Building

Negotiation

Education

Bachelor's degree

Job description

Aptiv in Troy, MI is seeking a high-performing Account Manager to lead customer relationships and drive strategic growth.

The role focuses on managing cross-functional programs with Manufacturing, Finance, and Engineering, across tier and OEM accounts, including GM experience preferred. You will develop customer strategies and resolve complex commercial issues, while delivering value and profitability for Aptiv.