Strategic Gaming Key Account Manager: Growth & Partnerships

Crane Payment Innovations Inc.; Las Vegas (NV); On-site; USD 110,000 - 180,000; Full time

Benefits offered by this job

Flexible work environments

Competitive salary & benefits package

Career growth plans

Travel opportunities

Job summary

Crane Payment Innovations (CPI) in Las Vegas seeks a dynamic Key Account Manager to develop and manage strategic gaming accounts with operators, OEMs, and distributors. You will drive revenue growth, ensure customer satisfaction, and collaborate across teams to deliver tailored payment solutions.

The role requires 8–10 years of complex account management, strong consultative selling, travel up to 50%, and a proven track record in growth and retention within diverse industries.

Qualifications

• Bachelor’s degree or equivalent experience; advanced education is a plus.
• 8–10 years of experience managing complex accounts across diverse industries.
• Proven success in driving revenue growth and client retention.
• Strong business acumen and consultative selling skills.
• Willingness to travel up to 50% as needed.

Responsibilities

• Develop and implement strategic account plans tailored to gaming operators, OEMs, and distributors.
• Build and maintain strong multi-tiered relationships with casino executives, slot operations and gaming technology stakeholders.
• Identify growth opportunities and collaborate with internal teams to deliver customized solutions that drive value.
• Promote CPI gaming technology using ROI modeling and value‑based selling.
• Represent the voice of the customer to influence product development, service enhancements, and strategic decisions.
• Monitor account performance, track KPIs, and report progress regularly; take corrective action when needed.
• Collaborate cross‑functionally with sales, product, support, engineering, and marketing teams to ensure seamless customer experiences.
• Lead contract negotiations and renewals, ensuring alignment with business objectives and customer expectations.
• Analyze market trends and customer feedback to anticipate needs and proactively address challenges.

Skills

Account management

Strategic selling

Relationship building

Negotiation

Analytical thinking

Education

Bachelor's degree or equivalent

Job description

Crane Payment Innovations (CPI) in Las Vegas seeks a dynamic Key Account Manager to develop and manage strategic gaming accounts with operators, OEMs, and distributors. You will drive revenue growth, ensure customer satisfaction, and collaborate across teams to deliver tailored payment solutions.

The role requires 8–10 years of complex account management, strong consultative selling, travel up to 50%, and a proven track record in growth and retention within diverse industries.