Strategic Fulfillment Center Leader

Nordstrom; Elizabethtown (Lancaster County); On-site; USD 111,000 - 187,000; Full time

Benefits offered by this job

Medical/Vision/Dental & retirement

Merchandise Discount & EAP

Paid Time Away

Job summary

Nordstrom is seeking an Assistant General Manager for a single Fulfillment Center location. The AGM will lead operations teams, report to the Building Director/GM, and manage a group of Operations Managers to drive efficiency, cost reductions, and end-to-end processing (pick, pack, ship) across shifts.

The role emphasizes data-driven decision making, talent development, and cross-functional collaboration to support Nordstrom's fulfillment network and strategic objectives.

Qualifications

• Minimum of 8 years of Fulfillment Center leadership experience.
• Demonstrated ability to manage large teams and influence across levels.
• Strong data-driven decision-making abilities.
• Proven track record of leading through collaboration and influence.

Responsibilities

• Supervises Operations Managers across all shifts and all processing areas.
• Drives effective communication to align processing areas with goals and initiatives.
• Participates in process improvement projects and partners with corporate teams as needed.
• Aims to achieve defined operational metrics and cost objectives.

Skills

Fulfillment center leadership

Data-driven decision making

Team leadership

Communication skills

Education

Graduate-level degree

Job description

Nordstrom is seeking an Assistant General Manager for a single Fulfillment Center location. The AGM will lead operations teams, report to the Building Director/GM, and manage a group of Operations Managers to drive efficiency, cost reductions, and end-to-end processing (pick, pack, ship) across shifts.

The role emphasizes data-driven decision making, talent development, and cross-functional collaboration to support Nordstrom's fulfillment network and strategic objectives.