Fulfillment Center Operations Leader (Assistant GM)

Nordstrom Inc; Elizabethtown (Lancaster County); On-site; USD 111,000 - 187,000; Full time

Benefits offered by this job

Medical, Vision, Dental

Retirement plan

Paid time off

Life insurance

Disability insurance

Merchandise discount

Employee Assistance Program

Job summary

Nordstrom Inc is seeking an Assistant General Manager for a single Fulfillment Center location. The AGM will lead a team of Operations Managers, drive efficiency, cost reductions, and ensure alignment with corporate initiatives.

This role requires strategic thinking, strong EI, and an ability to influence across the network. The position focuses on processing operations, staffing, and continuous improvement projects with relocation benefits available.

Qualifications

• 8+ years of Fulfillment Center leadership experience.
• Graduate-level degree in related discipline a plus.
• Demonstrated ability to manage large teams and to influence through data-driven decisions.
• Strong verbal and written communication and relationship-building skills.
• Relocation benefits available.

Responsibilities

• Lead operations teams across shifts to optimize pick, pack, and ship performance.
• Drive cost reductions and key fulfillment programs to improve efficiency.
• Partner with leadership across the network to align with strategic goals.

Skills

Fulfillment center leadership

Staff development

Data-driven decision making

Cross-functional collaboration

Strategic planning

Education

Graduate-level degree or higher in related discipline

Job description

Nordstrom Inc is seeking an Assistant General Manager for a single Fulfillment Center location. The AGM will lead a team of Operations Managers, drive efficiency, cost reductions, and ensure alignment with corporate initiatives.

This role requires strategic thinking, strong EI, and an ability to influence across the network. The position focuses on processing operations, staffing, and continuous improvement projects with relocation benefits available.