Relocation-Eligible AGM: Lead Fulfillment Ops & Scale

Nordstrom, Inc.; Elizabethtown (Lancaster County); On-site; USD 111,000 - 187,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Relocation benefits

Job summary

Nordstrom, Inc. is seeking an Assistant General Manager for a single Fulfillment Center location. You will lead operations teams, manage multiple shifts, and drive efficiency, cost reductions, and processing excellence.

Reports to the Building Director/GM and plays a key role in succession planning for the network. The role requires strong leadership, data-driven decision making, and the ability to recruit, train and develop managers and staff while aligning with corporate goals.

Qualifications

• A minimum of 8 years of Fulfillment Center leadership experience.
• Demonstrated strong capability in managing large teams, in verbal and written communication skills and in creating effective relationships to influence and collaborate.
• Strong belief and experience in data-driven decision making.
• Proven ability to build effective teams and lead through influence and collaboration.
• Ability to develop reliable, cost-effective systems and procedures.
• Demonstrated success at identifying, developing and retaining quality talent.

Responsibilities

• Strategic in nature and may be the functional leader (second to the building GM).
• Supervises Operations Managers across all shifts – responsible for all processing functional areas.
• Assists in the recruiting, training and development of managers and employees.
• Drives effective communication across processing areas to ensure building alignment to goals and key initiatives.
• Participates as key stakeholder in building level process, capital or other improvement projects; partners with Seattle/Corporate teams as necessary.
• Responsible for achieving defined operational metrics
• Plans programs to achieve high-level business objectives established by top-level management
• Achieves expense objectives within assigned area

Skills

Leadership

Verbal communication

Written communication

Influence & collaboration

Data-driven decision making

Job description

Nordstrom, Inc. is seeking an Assistant General Manager for a single Fulfillment Center location. You will lead operations teams, manage multiple shifts, and drive efficiency, cost reductions, and processing excellence.

Reports to the Building Director/GM and plays a key role in succession planning for the network. The role requires strong leadership, data-driven decision making, and the ability to recruit, train and develop managers and staff while aligning with corporate goals.