Strategic Fleet Account Manager

Dobbs Peterbilt; Memphis (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Dobbs Truck Group seeks a Dedicated Account Manager to manage, retain, and grow assigned fleet accounts, driving profitable revenue through parts, service, body shop, and mobile maintenance offerings.

You will be the primary relationship owner, ensuring retention and expanding share of wallet across multiple locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington, in close partnership with Parts, Service, Body Shop, Mobile, and Operations teams.

Qualifications

• Minimum of 3 years of account management or sales experience in a B2B environment.
• Demonstrated ability to grow and retain existing customer accounts.
• Strong relationship building and communication across multiple levels.
• Ability to manage multiple accounts and coordinate cross-functional teams.
• Data-driven mindset with experience using CRM systems and reporting tools.

Responsibilities

• Serve as the primary point of contact and relationship owner for assigned accounts.
• Build and maintain strong relationships with fleet managers and stakeholders.
• Understand each customer's business, fleet, maintenance needs.
• Drive customer satisfaction, retention, and long-term partnership.
• Expand parts, service, body shop, and mobile maintenance sales within accounts.
• Coordinate internal resources to support multi-location accounts.

Skills

Relationship building

Communication

Cross-functional coordination

CRM experience

Data-driven mindset

Tools

CRM systems

Reporting tools

Job description

Dobbs Truck Group seeks a Dedicated Account Manager to manage, retain, and grow assigned fleet accounts, driving profitable revenue through parts, service, body shop, and mobile maintenance offerings.

You will be the primary relationship owner, ensuring retention and expanding share of wallet across multiple locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington, in close partnership with Parts, Service, Body Shop, Mobile, and Operations teams.